Refund and Privacy Policy
Refund Policy
At Glow.More2, we aim to provide our customers with a satisfying and trustworthy shopping experience. Please read our refund and return policy carefully:
- You may request a return within 3 days of receiving your order.
- We do not accept returns on opened or used products for hygiene and safety reasons.
- Products must be in their original condition, unopened, and in the original packaging.
- Return shipping costs are the responsibility of the customer unless the return is due to our mistake.
- Once we receive and inspect the returned item, your refund will be processed within 5 to 7 business days.
- We do not accept returns for reasons such as a change of mind or color difference due to lighting in photos.
For return requests or order issues, please contact us via direct message on Instagram.
Privacy Policy
Your privacy matters to us at Glow.More2. We are committed to protecting your personal information.
- We only collect essential data such as name, phone number, and delivery address to process and deliver your orders.
- We do not share your data with any third party, except trusted delivery partners responsible for fulfilling your order.
- Your information is stored securely and will never be used for marketing without your consent.
- Any communication with us via Instagram direct messages will be used solely to serve you and improve our customer experience.
By placing an order or interacting with us, you agree to these terms.